Hi, What’s Your Emergency places you at the heart of a city’s emergency response system, giving you the responsibility of guiding frightened citizens through dangerous and unpredictable situations. Each call introduces a new scenario where your decisions influence the outcome, turning every moment into a test of clarity, empathy, and quick reasoning. The game highlights the crucial role dispatchers play behind the scenes, using communication to connect people in distress with the help they urgently need.
Maintaining Calm as You Assist Distressed Callers
Many callers reach out during the worst moments of their lives — accidents, medical crises, threatening encounters, or confusing sudden events. Your job is to stabilize the conversation by offering structure and direction. Hi, What’s Your Emergency gives you the tools to guide callers from panic to cooperation, ensuring they can follow your instructions and provide essential information.
- Encourage callers to breathe, slow down, and focus.
- Clarify details that may be muddled by fear or shock.
- Identify the emotions affecting the caller’s ability to communicate.
- Give step-by-step directions that promote safety and control.
- Keep the line calm even when the situation is rapidly deteriorating.
Organizing and Dispatching Critical Emergency Services
Your role includes deciding which responders will address each situation. Hi, What’s Your Emergency challenges you to evaluate the severity of incidents, anticipate potential complications, and assign teams strategically. Proper resource management can prevent delays and ensure that multiple neighborhoods receive the protection they need.
- Send medical, fire, or security teams based on urgency and location.
- Monitor unit availability as calls surge during busy periods.
- Coordinate multiple responders for emergencies requiring combined efforts.
- Redirect teams to more urgent cases when priorities shift unexpectedly.
- Prevent coverage gaps by positioning units smartly across the city.
Adapting to Emergencies That Shift and Evolve Mid-Call
Not all crises remain stable. Some change rapidly as new symptoms appear, dangers escalate, or callers discover more information. Hi, What’s Your Emergency recreates the fluid nature of real emergencies, asking you to revise plans and instructions on the fly. Remaining alert to new details helps you prevent missteps and improve outcomes.
- Update callers on new instructions as information becomes clearer.
- Revise dispatch orders when responders report unexpected developments.
- Prepare for secondary risks like fires, collapses, or spreading danger zones.
- Use evolving clues to reinterpret the scale of the emergency.
- Maintain communication as the situation unfolds in real time.
An Authentic and Thoughtful Emergency Dispatch Experience
Hi, What’s Your Emergency places emotional intelligence and tactical thinking at the center of its gameplay. Whether you’re calming someone trapped in a dangerous situation or coordinating a multifaceted city response, the game immerses you in meaningful experiences shaped by communication. Its blend of tension, strategy, and human connection creates an atmosphere where every decision matters and every call becomes a story worth remembering.
